Offer Terms & Conditions

• Applicable to new bookings only, during the above booking period. • Not combinable with any other offers. • All rates include breakfast in Ochre for a maximum of 2 adults and 2 children per room, tax and service, but do not include R40.00 Tourism Levy per room/per night. • All rates also include complimentary access to the KidsOnly Club for children. • Not applicable to group bookings (10 rooms or more). • A valid method of guarantee is required at time of booking. • Child, Cancellation and No Show policies apply. • Subject to availability and confirmation from the resort reservation office. One&Only Cape Town reserves the right to withdraw this offer at any time. • Children up to 18 yrs old sharing a room with parents stay free of charge. • An additional cost of R 895 per person per day will apply for a child 18 yrs old and above or an adult sharing. • Early departures are applicable and will be charged at 100% of the total room charge. • One&Only Cape Town reserves the right not to provide exemptions from its cancellation policy for medical matters or any other unforeseen circumstances. • In case of a no-show or cancellation 7 - 0 days prior to arrival, cancellation penalty charge amounting to 100% of total room charge will apply.

Cancellation Policy

• In case of a no-show or cancellation 0-7 days prior to arrival, cancellation penalty charge amounting to 100% of total room charge will apply. • A valid method of guarantee is required at time of booking. • Early departures will be charged in full. • One&Only Cape Town reserves the right not to provide exemptions from its cancellation policy for medical matters or any other unforeseen circumstances.

GUARANTEE & PRE-PAYMENT POLICY
PEAK SEASON
14 December 2019 to 07 January 2020

  • Penalty of 20% of total reservation value if cancelled up to 91 days prior to arrival.
  • In case of a no-show or cancellation within 90 days prior to arrival, cancellation penalty charge amounting to 100% of total room charge will apply.


CANCELLATION POLICY
PEAK SEASON
14 December 2019 to 07 January 2020

  • Initial non-refundable Deposit Guarantee equal to 20% of the total reservation value will be paid within 14 days of booking reservation.
  • Bookings made from 01 July 2019 to 31 of August 2019 a deposit of 20% of the total reservation value will be required within 7 days of holding the reservation.
  • On the 31 of August 2019, balance of full payment will be due.