If you are unable to travel (or utilize the accommodation and services previously confirmed), cancellation fees may apply.

A change in the length of stay or dates of your reservation is subject to availability and may result in a rate change. A revision made to a booking may also constitute a cancellation. In case of shortened length of stay, the cancellation policy will apply for the cancelled nights. If a booking deposit must be refunded, please note that any credit card surcharge or currency fluctuation is unable to be refunded.

Cancellation, early departure, and no-show fees incurred are the sole responsibility of the client and will be charged accordingly as follows:

2026 YEAR

Resort
For travel period 11 January 2026 – 2 May 2026 and 1 October 2026 – 20 December 2026
• Cancellations made 21 days or less prior to arrival will be subject to a penalty charge at the full rate for the entire duration of the stay.
• A fee equivalent to 100% per night plus taxes for early departure applies. In the event of a no-show (i.e. if you neither make use of nor cancel your reservation), a fee equivalent to the value of the entire stay will be incurred.
• Early departures or cancellations due to inclement weather are fully chargeable.

For travel period 03 May 2026 – 30 September 2026
• Cancellations made 7 days or less prior to arrival will be subject to a penalty charge at the full rate for the entire duration of the stay.
• A fee equivalent to 100% per night plus taxes for early departure applies. In the event of a no-show (i.e. if you neither make use of nor cancel your reservation), a fee equivalent to the value of the entire stay will be incurred.
• Early departures or cancellations due to inclement weather are fully chargeable.

For travel period 21 December 2026 – 09 January 2027
• Cancellations made 60 days or less prior to arrival will be subject to a penalty charge at the full rate for the entire duration of the stay.
• A fee equivalent to 100% per night plus taxes for early departure applies. In the event of a no-show (i.e. if you neither make use of nor cancel your reservation), a fee equivalent to the value of the entire stay will be incurred.
• Early departures or cancellations due to inclement weather are fully chargeable.

Villa One:
For travel period 11 January 2026 – 2 May 2026 & 1 October 2026 – 20 December 2026
• If cancelled more than 60 days prior to arrival, 50% of reserved room will be charged.
• If cancelled within 60 days prior to arrival, 100% of reserved room will be charged.
• Early departures or cancellations due to inclement weather are fully chargeable

For travel period 03 May 2026 – 30 September 2026
• If cancelled more than 30 days prior to arrival, 50% of reserved room will be charged.
• If cancelled within 30 days prior to arrival, 100% of reserved room will be charged.
• Early departures or cancellations due to inclement weather are fully chargeable

For travel period 21 December 2026 – 09 January 2027
• If cancelled before 30 September 2026, 50% of booked room will be charged.
• If cancelled after 30 September 2026, 100% of booked room will be charged.
• Early departures or cancellations due to inclement weather are fully chargeable

Private Homes:
For travel period 11 January 2026 – 2 May 2026 & 1 October 2026 – 20 December 2026
• Cancellations made 21 days or less prior to arrival will be subject to a penalty charge at the full rate for the entire duration of the stay.
• A fee equivalent to 100% per night plus taxes for early departure applies. In the event of a no-show (i.e. if you neither make use of nor cancel your reservation), a fee equivalent to the value of the entire stay will be incurred.
• Early departures or cancellations due to inclement weather are fully chargeable.

For travel period 03 May 2026 – 30 September 2026
• Cancellations made 7 days or less prior to arrival will be subject to a penalty charge at the full rate for the entire duration of the stay.
• A fee equivalent to 100% per night plus taxes for early departure applies. In the event of a no-show (i.e. if you neither make use of nor cancel your reservation), a fee equivalent to the value of the entire stay will be incurred.
• Early departures or cancellations due to inclement weather are fully chargeable.

For travel period 21 December 2026 – 09 January 2027
• Cancellations made 60 days or less prior to arrival will be subject to a penalty charge at the full rate for the entire duration of the stay.
• A fee equivalent to 100% per night plus taxes for early departure applies. In the event of a no-show (i.e. if you neither make use of nor cancel your reservation), a fee equivalent to the value of the entire stay will be incurred.
• Early departures or cancellations due to inclement weather are fully chargeable

Early Departures or No-Shows
A fee equivalent to 100% per night plus taxes for early departures applies. In the event of a no-show (i.e. if you neither use nor cancel your reservation), a fee equivalent to the value of the entire stay will be incurred. Early departures or cancellations due to inclement weather are fully chargeable.

Travel Insurance
One&Only Le Saint Géran reserves the right not to provide exemptions from its cancellation policy for medical or personal matters, inclement weather, or other circumstances. It is recommended to purchase adequate travel insurance prior to confirmation and acceptance of terms, conditions, and cancellation policy.

Guerlain Spa in Mauritius