Offer Terms & Conditions

Valid for bookings made 120 days prior to arrival date. Four (4) nights minimum length of stay is required. Valid for all room categories except Villa One. Discount applicable for the following room rates: single or double occupancy, additional adult supplement, and children in own room. Discount is not applicable for Dinner Supplement and any other meal supplement. For stays between 15 April to 4 May 2019 and 20 to 27 October 2019, only 10% will be applicable on Best Available Rate.

Cancellation Policy

CANCELLATION POLICY - ROOMS AND SUITES

Low Season

  • Bookings Cancelled 13 - 7 Days prior to arrival will be charged 50% of the total booking.
  • Bookings cancelled 6 - 0 Days prior to arrival will be charged 100% of total booking.
    • 01 May 2020 – 30 September 2020

 

High Season

  • Bookings Cancelled 30 - 14 Days prior to arrival will be charged 50% of the total booking.
  • Bookings cancelled 13 - 0 Days prior to arrival will be charged 100% of total booking.
    • 22 September 2019 – 20 December 2019
    • 09 January 2020 –30 April 2020
    • 01 October 2020 – 20 December 2020
    • 09 January 2021 – 15 January 2021

 

Easter and Half-term Seasons

 

Easter and Half-term 2020

  • Bookings Cancelled 60 - 45 Days prior to arrival will be charged 50% of the total booking.
  • Bookings cancelled 44 - 0 Days prior to arrival will be charged 100% of total booking.
    • Easter 2020: 29 March 2020 – 17 April 2020
    • Half-term 2020: 20 October 2020 – 27 October 2020

 

Festive Season (2019 and 2020 same condition)

  • Booking Cancelled before 01 October 2019 or 2020 will be charged 50% of the total booking.
  • Booking Cancelled after 01 October 2019 or 2020 to arrival date will be charged 100% of the total booking.
    • 21 December 2019 – 08 January 2020
    • 21 December 2020 – 08 January 2021

     

    EARLY BIRD OFFER Cancellation Policy for both High and Low season

    • Booking made under the Early Bird Offer, 100% of total booking will be charged at the time of booking and is non-changeable and non-refundable for all seasons.
      • High season: 22 Sept 2019 – 18 April 2020/ 01 October – 15 Jan 2021
      • Low Season: 18 April – 30 September 2020

     

CANCELLATION POLICY - VILLA ONE

Low Season

  • Booking cancelled more than 30 days before arrival, 50% of booked room will be charged.
  • Booking cancelled within 30 days before arrival, 100% of booked room will be charged.
    • 01 May 2020 – 30 September 2020

 

High/ Easter/ Half-term Season

  • Booking cancelled more than 60 days before arrival, 50% of booked room will be charged.
  • Booking cancelled within 60 days before arrival, 100% of booked room will be charged
    • 22 September 2019 – 20 December 2019
    • 09 January 2020 –30 April 2020
    • 01 October 2020 – 20 December 2020
    • 09 January 2021 – 15 January 2021

 

Festive Season (2019 and 2020 same condition)

  • If booking cancelled before 30 September 2019 or 2020, 50% of booked room will be charged.
  • If booking cancelled after 30 September 2019 or 2020, 100% of booked room will be charged
    • 21 December 2019 – 08 January 2020
    • 21 December 2020 – 08 January 2021
NO SHOWS:

In the event of a no-show (i.e. if you neither use nor cancel your reservation), a fee equivalent to the value of the entire stay will be levied. In case of shortened length of stay, the cancellation policy will apply for the cancelled nights.

NOTE

One&Only Le Saint Géran reserves the right not to provide exemptions from its cancellation policy for medical matters or any other unforeseen circumstances. To avoid disappointment, it is recommended to purchase adequate travel insurance prior to confirming a reservation and accepting the terms and conditions of the One&Only Le Saint Géran's cancellation policy. Early departures or cancellations due to inclement weather conditions are fully chargeable. In case of shortened length of stay, the cancellation policy will apply for the cancelled nights.