Everything You Need to Know

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HOW TO BOOK AND WHAT TO BRING

HOW TO BOOK

Our Experience Guides possess a deep knowledge of the property, the National Park and our beautiful surroundings, and they can design a tailored programme of activities suited to your personal interests and desires, including suggestions for the most scenic picnic locations and points of interest. Activity bookings must be made directly through Guest Services/Front Office before 6pm daily for next day’s activity. For National Park activities, they need to be booked at Rwanda Development Board (RDB) offices before 5pm daily.

MEETING POINTS

You will be advised of the meeting point for each activity at the time of booking. All scheduled tours will depart promptly at the scheduled start time.




CLOTHING & WHAT TO BRING

For all outdoor activities, we recommend suitable outdoor clothing, appropriate to the season and weather, particularly covered or closed shoes for mountain biking & other experiences available at One & Only Nyungwe House. Sturdy hiking shoes with good tread are recommended for all remote outdoor hiking experiences, including Chimpanzee Trekking, Canopy Walk and Birdwatching in the National Park. These excursions do explore terrain that is steep, slippery and uneven in places and a moderate level of physical fitness is required. Binoculars are highly recommended for excellent wildlife viewing. A hat, sun protection, and a waterproof jacket are strongly recommended, and it is important that adequate water is carried for hydration.

The weather in the rainforest and mountains can change quickly, ranging from warm, sunny days, to rainy spells and very cool conditions during winter evenings. We recommend that you pack a range of clothing suitable for all conditions, particularly warm gloves, scarves, and head wear during winter, as well as waterproof outer-wear.

Terms & conditions

Cancellation policies apply for Signature & Private Touring Experiences, with cancellations required at least 8 hours prior to the start of the activity. Full fee will be charged for cancellations made outside this period.

Please bear in mind that some activities may be affected by inclement weather. We will, however, do everything possible to accommodate your activity request. Activities may be cancelled or postponed by resort management or National Parks in adverse or dangerous weather conditions, in which case cancellation penalties will not apply.

Prices are subject to change without prior notice.