Velocity


Enjoy amazing locations with One&Only Resorts and be rewarded with Velocity Points

Velocity

About Us

A rare collection of jewel-like remote island retreats, enchanting places, contemporary haute chic villas and a mountain conservation retreat. Always in the world’s most supreme locations, One&Only resorts are individually and beautifully designed to ref lect the styles and influence of their surroundings. Each complements the traditions, people and crafts of its location and has its own distinctive life and energy.

Partner Offer:

Receive 3 Points for each AUD 1 eligible spend* on accommodation when you book your stay with One&Only Hayman Island and 1000 Points per Qualifying Stay at One&Only properties outside Australia.

Offer is valid for travel all year

Terms & Conditions

Virgin Velocity Points can be earned on stays booked on best available rates via oneandonlyresorts.com, or booked through One&Only reservations offices directly. Your Virgin Velocity Australia membership number must be quoted during reservations and a valid membership card in the name of the staying guest must be presented upon check-in. Members are not eligible to earn Velocity Points for reservations made via a travel agent or individual wholesale/tour operator. Other non-eligible rates include airline crew rates, travel industry employee rates, group bookings, conference and incentives events, government, discounted stays, discounted long stays, banquets, club membership fees, gift vouchers, One&Only Resorts employee rates, barter, and complimentary rooms. Points cannot be earned on visit visas, retail charges, paid out charges, authority fees, service charges, medical fees, conference and banqueting functions. The number of Virgin Velocity points awarded is based upon the room type booked and paid for, even if a different room type is provided. A Member staying at One&Only Hayman Island Resorts will receive 3 points for every eligible Australian Dollar (AUD) spend. Virgin Velocity Points can be earned on accommodation spend only. A Member staying at our other One&Only Resorts worldwide will receive 1000 points for each qualifying stay. Members who have not paid the eligible rate will not earn Points on the room tariff. Points can be earned by the Member on additional rooms booked if (i) the Member is staying at the resort at the same time; and (ii) all rooms are reserved and registered in the Member’s name; and (iii) the Member pays for all rooms. Points are earned on the net amount excluding authority fees and applicable service charges and after any discount has been applied to the bill. Should a member book an extra service which is not included in their membership tier privileges, charges shall be applied to the guest bill for settlement upon check out. Points will be credited to the Member’s Account only after payment in full is made for the qualifying stay. Virgin Velocity members may not earn, combine or transfer Miles or points with any other frequent flyer or loyalty scheme for the same stay. If the Member wishes to claim an adjustment to the number of Points awarded or, a retroactive claim, the Member must do so within 6 months of the date of transaction, by sending written details to Virgin Velocity Frequent Flyer Service Center or online via their Virgin velocity account with original invoice for which the Member did not receive the correct number of Points. Not applicable to group bookings. Offer is not combinable. Cancellation and No Show policies apply. One&Only Resorts reserve the right to change these terms and conditions, along with the available benefits on offer for each tier at any time, with no advance notice.

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