Con el corazon (hand on heart)
We receive our guests with our hand on our hearts. It’s part of our philosophy; existing not just to serve, but to create a deeply personal connection that will stay with you for a lifetime.
Service from the heart
Our people are the beating heart of our resort. They are masters of their craft; generations of butlers, barbers, shamans and chefs who have dedicated their life to create joy.
A place of legend and legacy, Palmilla is a world within a world; a place where guests come to escape and leave as part of something.
We exist to create joy. It’s our way of sharing our legacy with the world; creating a home away from home where people feel part of something and truly cared for. A place where people feel elevated and adventurous, but above all they feel free.
The people of One&Only Palmilla are special. They are the warmth of morning conversation, the personal touch that greets you at your room, and the stories that have been passed down from generation to generation. They find joy in bringing people together, making guests feel cared for and looked after all while creating an atmosphere of utmost privacy and seclusion.
Once upon a time you could only get here by boat or plane. It still feels like that, in a way. A place where people come to escape, our hacienda style spaces exude a feeling of tranquility from every stone.