Check-in Time
15:00 hours/3.00pm. Earlier access is subject to availability on day of arrival.

Check-out Time
12:00 hours/ noon. For guests requiring a later check-out, a fee equal to 50% of the room rate is applicable up to 18:00 hours/6.00pm and a full night’s rate is required after this time.

Airport Transfers
Journey to the resort via private chauffeured luxury SUV. Cost is $175 USD plus 16% Sales Tax per vehicle, each way for up to five people. Additional transportation options are available for larger parties. Travel time from the airport to the resort is approximately 20 minutes.

Once you have cleared immigration and customs, please follow the exit doors and our One&Only airport representatives will be awaiting your arrival, they will be holding a One&Only Palmilla sign. It is important to mention that the personnel inside the airport does not have any affiliation with One&Only Palmilla.

Round trip airport transfers are highly recommended; and require advance notice. We ask that you advise of any changes in your itinerary and notify us within 24 hours prior to arrival/departure to ensure timely service. Please plan on departing from the resort 2 hours prior to the scheduled flight time.

The resort also offers private chauffeured service for outside activities upon request.

Airport Requirements
Please allow 2.5 hours prior to your flight’s departure time for airline check-in and for Mexico Customs and Immigration at Los Cabos International Airport. Upon arrival into the US, you will also be required to clear United States Customs and Immigrations prior to proceeding to other destinations.

Connection to nature