Thank you for your continued support of One&Only. Our absolute priority is the health, safety and well-being of our guests and colleagues. Based on the ever-evolving COVID-19 (Coronavirus) situation and the latest government issued travel advisories for both Australia and New South Wales, we have decided to temporarily close Emirates One&Only Wolgan Valley as of 6 April 2020. We do not have a date confirmed for a new opening at this time but as you know, One&Only has been committed to Australia, New South Wales and the Greater Blue Mountains community for over a decade.
Given the current uncertain environment, we have updated our cancellation policy to give you the upmost flexibility. All One&Only resorts are waiving all cancellation and change fees applicable to all existing and new bookings for stays between now and 31 May 2020. We would be happy to rebook your reservation, or ultimately, cancel your reservation and refund any deposits received.
Health, wellness and joy of travel is paramount, and we are doing everything we can to provide a safe environment and ultimately a holiday full of Amazing Experiences and Everlasting Memories. Thank you for your understanding and cooperation. We look forward to welcoming you to Emirates One&Only Wolgan Valley in the near future.
Michael P. Wale
Kerzner International Resorts