Terms & Conditions

Members can earn Miles for accommodation stays on best available rates via oneandonlyresorts.com, or booked through One&Only reservations offices directly. Members are not eligible to earn Miles for reservations made via a travel agent or individual wholesale/tour operator. Other non-eligible rates include airline crew rates, travel industry employee rates, group bookings, conference and incentives events, government, special discounted stays, discounted long stays, banquets, club membership fees, gift vouchers, One&Only Resorts employee rates, barter, and complimentary rooms. Miles cannot be earned on visit visas, retail charges, paid out charges, authority fees, service charges, medical fees, conference and banqueting functions. The number of Skywards Miles awarded is based upon the room type booked and paid for, even if a different room type is provided. A member staying at One&Only Resorts will receive 1 Skywards Mile for each USD 1 spent. Skywards Miles can be earned by the member on additional rooms booked if (i) the member is staying at One&Only Resorts or Mazagan at the same time as the additional guest/s; and (ii) all rooms are reserved and registered in the member's name; and (iii) the member pays for all rooms. Benefits for Emirates Skywards members are applicable to the guest room accommodating the member only. Skywards Miles are earned on the net amount excluding authority fees and applicable service charges and after any discount has been applied to the bill. Members must present a valid Emirates Skywards card at check in to earn Skywards Miles. Emirates Skywards members may not earn Miles or points with any other frequent flyer or loyalty scheme for the same stay. Should a member book an extra service which is not included in their membership tier privileges, charges shall be applied to the guest bill for settlement. One&Only Resorts reserve the right to change these terms and conditions, along with the available benefits on offer for each tier at any time, with no advance notice.