About Our Luxury Resort in Palm Jumeriah

DUBAI, UNLOCKED

History and culture

In this fascinating metropolis, revered Bedouin traditions and ancient souks harmoniously coexist alongside dazzling skyscrapers and the world's largest malls.

SUSTAINABILITY

Protecting the planet

With an EarthCheck Silver status, our resort implements sustainable practices and action plans, reducing the use of energy and water as well as effectively managing waste.

AWARDS

Global recognition

In 2023, our resort was named the Top Resort in the Middle East at the Condé Nast Traveler Readers’ Choice Awards. One&Only The Palm was awarded two Michelin keys in 2025, while STAY by Yannick Alléno has two Michelin stars and Three Toques.

PLAN YOUR VISIT

Frequently Asked Questions

Useful details you need to know before you travel to One&Only The Palm

What are the check-in and check-out times at One&Only The Palm?

Check-in is 3pm local time and check-out is 12pm. Although we will always attempt to provide rooms upon arrival, access before 3.00pm can only be guaranteed by reserving your room for an additional night prior to the date of arrival. Late check-out after 12.00pm local time is subject to availability. An additional late departure fee may apply. Cancellations and no shows are subject to full stay charge. Cancellation terms are subject to change according to travel period.

How can I apply for a visa to Dubai?

For guests that require a specific visa, One&Only The Palm can assist with the relevant visa application. Please download and complete the Visa Application Form with enclosed instructions and the application can be submitted on behalf of the guest by the resort. The submission, however, does not guarantee that a visa will be issued as it is entirely at the discretion of local authorities.

What are the passport and visa requirements for visiting Dubai?

All visitors to Dubai must present a passport valid for at least 6 months from the date of travel. Visa requirements for entering Dubai vary significantly from country to country. For more information on visa requirements, please click here.

What internet services are available at One&Only The Palm?

Unlimited complimentary* 512kbps WiFi/email browsing access up to two (2) devices within the comfort of your room and around most of the outdoor pool facilities. High-speed download/upload ideal for games, movies, video and sports streaming, etc., for up to four (4) devices within the resort is available at a daily or weekly minimal fee.

What is the dress code and behaviour etiquette at One&Only The Palm?

Dubai is undoubtedly a tolerant and cosmopolitan city, however, all visiting guests should be aware of the importance of the Emirates cultural sensitivity, while on excursions or touring shopping malls, proper dress code and behaviour be in respect of local culture.

What are the GDS Codes for One&Only The Palm?

Amadeus OODXBOOP
Sabre OO132595
Galileo OO30190
Worldspan OODXBOO
Pegasus OO29069

What is the weather like in Dubai?

Dubai has an ideal climate year-round with March – August (Spring/Summer) temperatures averaging 32°C/90°F, and September – February (Autumn/Winter) temperatures averaging 25°C/77°F.

What is the local currency in Dubai?

The official currency of the United Arab Emirates is the AED Dirham, which is divided into 100 fils, and is pegged to the USD - 1 USD = 3.67 AED Dirham.

What is the electrical voltage at One&Only The Palm?

The power supply in Dubai operates at 220 volts; adaptors are available upon request. Unfortunately we are unable to provide converters.

What is the time zone in Dubai?

Dubai standard time is four hours ahead of Greenwich Mean Time (GMT +4).

What languages are spoken in Dubai?

Although the official language is Arabic, English is widely spoken.

Dubai’s riviera retreat

Dubai's most intimate seaside resort commands a prime spot on The Palm island. A stunning, secluded beach offers privileged views of Dubai’s glittering skyline.

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